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Changing the Call Routing

To change the routing of your call(s), please follow the instructions below.

  1. Login into your account.
Lower Cost Calls Account Login

2. After logging in, click on the Call Routing icon.

Lower Cost Calls Account Dashboard Call Routing Icon

3. When the Call Routing window opens, click on the wrench icon.

Lower Cost Calls Call Routing Wrench icon

4. When the Edit Phone Line window opens, click the Call Records tab.

Lower Cost Calls Edit Phone Line Call Records tab

5. When the Call Records window opens, enter the NEW phone number into the Forward To field.

Follow the Instructions below:

Use Numbers ONLY– no dashes or spaces
ALL Numbers MUST
include the Country Calling Code

DO NOT USE – 011

FOR EXAMPLE:

                       15026039130 = United States

                     44
2077928090 = United Kingdom
                     521551132703 = Mexico

Lower Cost Calls Edit Phone Line Call Forwarding tab

6. Click the Save icon after entering the NEW phone number.

Lower Cost Calls Call Forwarding Success

That’s it! Your calls will now be routed to the NEW destination.

If you have any questions or need assistance, do not hesitant to Contact Us.

Sincerely,

Customer Service

LowerCostCalls
4708 West 39th St
Sioux Falls, SD 57106