1st ~ We RECOMMEND watching the video below!

How To SAVE Money on
County Jail Inmate Phone Calls

Calling Plans

No Credit Checks
No Contracts to Follow
Instant Account Activation



How It Works


Your loved one dials the number provided by LowerCostCalls
Our proprietary routing system routes call to either your mobile or landline.
You and your loved one save up to 85% on your calling cost. Talk Longer ~ Pay Less!

Helpful Info

Account Management Links

Use these easy access links to manage all aspects of your account. 

View Links >>

Additional Minutes

If you have reached your calling plan’s minute limitations prior to its monthly anniversary date, continued usage will require the purchase of ‘Additional Minutes

Purchase Additional Minutes >>

Customer Portal Guide

Provides a detailed overview of the account features within the MY ACCOUNT tab.

Take a Tour >>


View our customer’s most Frequently Asked Questions.

This collection of FAQ’s covers customer concerns prior to opening an account with LowerCostCalls.

  • If the answer to your question cannot be found among the questions and answers featured, please use the provided link to ask your question.

Learn More >>

FCC's ~ Declaratory Ruling

Thanks to this FCC ruling, families of incarcerated loved ones now enjoy new options for reducing the high cost of phone calls in jails and prisons due to action taken by the FCC’s Wireline Competition Bureau.

This 2013 ruling by the FCC is what made it possible for businesses such as LowerCostCalls to save you money on the high price of inmate phone calls.

Read Ruling >>

How To... Video Library 📺

Our collection of short explainer-videos provide easy to follow step-by-step instructions of everything from How To Place An Order to Referring a Friend.

View Library >>

Inmate Phone Service Providers

The phone your loved one uses when they call you belongs to one of the companies listed on the Inmate Phone Service Providers page.

These companies own and operate the telephone systems within ALL correctional facilities within the United States.

The contact information for the Inmate Phone Service Provider for your loved one’s facility can be found here.

View Contact Info >>

Inmate Search

Use the provided links to easily locate inmates in County Jails, Federal Prisons, State Prisons or within the custody of the U.S. Immigration and Customs Enforcement.

Use Inmate Locator >>

International Callers

If your loved one will be making any international calls, you MUST use the Emerald Calling Plan.

With competitive rates, we provide families and friends around the world with cheaper calls to loved ones incarcerated anywhere within the United States.

Learn More >>

Make a Deposit

To use our easy access link to Make a Deposit, all you need to know is the EMAIL ADDRESS associated with the account.

Our billing system will verify the email address before authorizing the deposit.

Make a Deposit >>

Refer a Friend

To help you SAVE even further…

If either you or your loved one refers anyone to our service, when the new client opens an account using your referral code, a $15 Referral Bonus will automatically be added to both accounts; yours and the NEW clients.

Your Referral Code is the EMAIL ADDRESS used when activating your LowerCostCalls account.

If you know of someone who could use a break on the high price of inmate calls, use the link located on the bottom of our emails or found on the Account Management page to… Refer a Friend.

Referral Program >>

Support Department

Our support department is staffed with technicians capable of quickly resolving any call related issue.

Support Department >>

The Daily Boredom Buster!

Providing perfect conversation starters, our newsletter, ‘The Daily Boredom Buster!’ contains the following:
Interestingly True!;  Word Of The DaySurprisingly True!Quote Of The Day; and  Oddly True! 

‘The Daily Boredom Buster!’ was launched on 4-20-2020 as a way to bring a little cheer to our federal inmate customers and their families as they endured the additional hardships caused by the Covid-19 pandemic.

It has since become so popular, we now include it with all new calling plan subscriptions.

* To keep things interesting, we use different sources for the material included in the inmate’s edition; after all, what fun would it be trying to tell each other the same things.

Our federal inmate customers are emailed a FREE copy every morning via If your inmate is able to receive emails and would like to receive a FREE copy of our newsletter, have them submit a correspondence request to

Read Today’s >>

LowerCostCalls' Customer Service Representative

If you have any questions
or need assistance setting up your account…

One of our service representatives
will be happy to assist you.

Why Pay MORE Than Necessary?